Privacy Policy
At Ash & Oak Therapy ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have regarding your information.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Information about your dog or pet
- Appointment requests
- Messages or questions submitted through our contact forms
We may also automatically collect limited technical information when you visit our website, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referring website
This information helps us improve our website and better understand how visitors use it.
How We Use Your Information
We use the information you provide to:
- Respond to inquiries
- Schedule or manage appointments
- Communicate regarding services
- Provide customer support
- Improve our website and services
- Send occasional updates or newsletters if you have chosen to receive them
We will never sell or rent your personal information to third parties.
Cookies & Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand website traffic.
We may use services such as Google Analytics or similar tools to help us analyze website performance. These services collect anonymous information about how visitors use our website and do not identify you personally.
You can adjust your browser settings to refuse cookies if you prefer, although some website features may not function properly.
Email Communications
If you subscribe to our newsletter or provide your email address, we may occasionally send information about our services, educational content, or business updates. You may unsubscribe at any time using the link included in our emails.
Third-Party Services
Our website may contain links to third-party websites or use third-party scheduling, payment, mapping, or social media services.
These third parties operate under their own privacy policies. We encourage you to review their policies before providing personal information.
Payment Information
If payments are accepted through a third-party payment processor, your payment information is processed securely by that provider. Ash & Oak Therapy does not store complete credit card information on our website.
Data Security
We take reasonable administrative and technical measures to protect the personal information you submit through our website. While no method of electronic transmission or storage can be guaranteed to be completely secure, we strive to protect your information using industry-standard practices.
Children's Privacy
Our website is intended for adults seeking services for their pets. We do not knowingly collect personal information from children under the age of 13.
Your Rights
You may request to:
- Access the personal information we have about you
- Correct inaccurate information
- Request deletion of your personal information, where applicable
- Opt out of future marketing emails
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Ash & Oak Therapy
Email: alyson@ashandoaktherapy.com
Phone: (314) 896-0979
